Terms and conditions
Please read the following terms and conditions carefully. You must not accept any booking unless you understand and agree with the following terms and conditions which apply to all bookings by web forms, telephone bookings or in office bookings. You must be 18 years of age or older, to understand and agree with the terms and conditions mentioned below.
All airfares displayed in this website exclude taxes, P.T.A fees or airport charges and are subject to airline availability.
Your booking order form is a request only and we do not guarantee airfares until the booking has been confirmed and paid for in full.
Airline availability, fare conditions and class of travel can change at any time, other special conditions may apply. Fares and rules are subject to change without notice. Taxes, fees and restrictions may apply. Airlines ticketing rules, restrictions, terms & conditions apply to all fares it is your responsibility to ask for fare rules special conditions which are imposed by Airlines. Please do not proceed with the booking if you have any concerns. Lower fares may be available to selected destinations please ask and read conditions special restrictions & rules for individual fare before proceeding and finalising your booking. Once your booking is finalised you are bound by all terms and conditions including Airline, wholesale ticketing, Sahara Travels & any third party terms. Airlines may change flight schedules at any time for which we take no liability what so ever. Seats are limited and may not be available on all flights/dates. All prices are subject to availability and can be withdrawn or varied without notice.
All airline tickets must be issued in the name of the passport/photo identity holder, some carriers will deny carriage if the name varies and the booking may be canceled. It is your responsibility to supply correct names and travel dates.
Please check and ensure all names and travel dates on the itinerary are as per your instructions before proceeding with full and final payment to issue tickets, Sahara Travels is not Liable for any errors after the tickets are issued.
Charges apply or bookings may have to be canceled to make any changes to your existing booking. Customer agrees to bear all such costs.
Prices quoted are subject to additional charges including but not limited to government taxes and airport facility charges.
All prices are subject to availability and can be withdrawn or varied without notice.
Travel documents include (without limitation) airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation) being non-refundable, non-date-changeable and subject to cancellation and/or amendment fees. All travel documents are non transferable. All airline tickets must be issued in the name of the passport/photo identity holder, some carriers will deny carriage if the name varies and the booking may be cancelled. It is your responsibility to collect all travel documents from us prior to travel. Please contact your consultant the day before collection to confirm that the travel documents are ready for collection.
PASSPORTS AND VISAS
All travellers must have a valid passport for international travel and many countries require at least 6 months validity from the date of entry / travel. Passport, Visa and Health requirements are the responsibility of all travellers, we can however, provide assistance in this area. Our service fee is $85.00 per person other charges are courier charges, visa fee, any other additional charges imposed upon us, customer agrees to pay all such charges.
It is your responsibility to ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities, any fines, penalties, payments or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility.
If you need information regarding visa and other travel document requirements for your trip please let us know. We can obtain such information from an external visa advisory service provider on your behalf. We do not warrant the accuracy of such information and accept no liability for any loss or damage, which you may suffer in reliance on it.
It is your responsibility to contact the airline prior to travel to ensure the scheduled departure time has not changed.
We can provide information to you about travel insurance. please read the documents and make sure it meets your requirements before you buy insurance, we do not endorse any products to you, Travel insurance is strongly recommended by the department of foreign affairs and trade for all overseas travel.
Customer acknowledges that they have checked their Names and itinerary and are as per their instructions before proceeding with full and final payment to get tickets issued. Sahara Travels is from hereon not Liable for any errors and omissions.
We email you the Itinerary the address you supplied, it is your responsibility to check the contents & inform us of any discrepancies, we do not accept any liabilities for non check of your email and its contents.
Once tickets are issued charges apply for cancellation and reservation changes as applicable to conditions imposed by Airline, wholesale suppliers and a Sahara Travels Service fee of AUD $150 per person, any additional charges if any apply and are to borne by the customer.
Local taxes and surcharges in some countries are collected at the departure terminal these are not included with this purchase.
Ticket refunds, cancellations, re-issues, and changes (where permitted by the airline) will incur Airline fees, wholesale ticketing fees, courier fee and a Sahara Travels fee of AUD $150 per person. Deposits are non refundable except in our absolute discretion, deposit if paid will be forfeited to us. If you cancel a booking after payment of a deposit, the deposit will be forfeited to Sahara Travels to reimburse our service costs of processing your booking.
If you fail to make full payment by the date notified, by Telephone, Verbally, Email or SMS your booking will cancel and the deposit paid will be forfeited to us.
Credit Card transactions incur an additional Surcharge. We will not be responsible for any breaches of security.
Sahara Travels accepts Visa, Bankcard, Master card & Online Direct Deposit and American Express. Sorry we do not Accept Diners Club.
RESTRICTION OF ON USE
This Site is provided for your personal, non-commercial use. You may not copy, reproduce, republish, frame, post, upload, distribute, transmit or modify in anyway all or any part of the material contained on this Site, unless expressly authorised in writing by Sahara Travels or under any applicable statute. You must not transmit or attempt to transmit any data, code or other material of any kind to this Site that contains a virus or other harmful component.
ACCESS TO THE SITE
Sahara Travels does not warrant that access to this site will be uninterrupted, or that the services offered on the site will be error-free. We reserve the right to change or discontinue any feature on this Site, hours of availability and equipment or software required for access.
We do not accept any liability of whatever nature, whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or otherwise, control of third party providers over whom we have no direct control. All bookings are made subject to the terms and conditions and limitations of liability imposed by these service providers. Your legal recourse is against the specific provider and not Sahara Travels. If for any reason, any travel service provider is unable to provide the services for which you have contracted your remedy lies against the provider and not with Sahara Travels Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements.We do not accept any liability in contract, or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by force majeure or any other event which is beyond our control which is not preventable by reasonable diligence on our part. Payment for Bookings is accepted by cash, cheque, direct deposit or credit card A surcharge may apply for credit card payments on these transactions. Before you proceed to book a flight or service through Sahara Travels please be aware that you enter into a legally binding contract to acquire such flight or service from the time when payment is made. After this point any cancellations will incur the cancellation fees set out above to the fullest extent permitted by law, Sahara Travels disclaims all liability and responsibility for any direct or indirect loss or damage which may be suffered by you using this site, or relying on anything contained in or omitted from this site.
The Site and all information are provided on an as is basis without any warranties of any kind. Sahara Travels disclaims all warranties. The Trade Practices Act (1978) (Cth) and all corresponding state and territory legislation implies and prohibits the exclusions, restriction and modification of such terms. Except as provided in these terms, all warranties express or implied are any way excluded. In any event any liability under any implied warranty is limited to providing you with the goods or service.
RELIANCE ON INFORMATION
The information on this site is provided in good faith, but you should not rely on it without making your own independent assessment of it. To the extent permitted by law, Sahara Travels gives no warranty as to the accuracy, currency, reliability or completeness of any information contained on this site.
The content, code, access, and other features of this site are provided ‘as is’ and without warranties of any kind either expressed or implied, including, but not limited to, warranties of accuracy, reliability, merchantability, fitness for a particular purpose, and non-infringement. You use the content, code, access, and other features of this site at your own risk. We do not warrant that any such features will operate in an uninterrupted or error-free fashion, that defects will be corrected, or that this site or the server are free of viruses or other harmful components. In no event will we be liable for any direct, indirect, incidental or consequential damages, including without limitation lost profits and cost of procurement of substitute products, arising out of your use or inability to use any content or features, or your failure to access or click-through access any content or features, even if we have been advised of the possibility of such damages.We shall have no liability for any claims brought by the owners of content or sites accessed through click-through access based on your inappropriate or not permitted access of such content or sites. You hereby agree to indemnify us for such claims if brought against us if you knowingly used this site for such inappropriate or not permitted access.This agreement shall be governed by and construed in accordance with the laws of Australia and shall be subject to the exclusive jurisdiction of the Australian Courts in Victoria. CANCELLATION FEES & OTHER CHARGES Fees outlined in the Fare rules are exclusive of any agent service fees/charges.
AMENDMENTS TO TERMS AND CONDITIONS
Sahara Travels may, without prior notice, amend or modify this disclaimer by posting the amended disclaimer to the Sahara Travels website.
FEEDBACK QUESTIONS OR PROBLEMS
Sahara Travels welcomes any feedback you may have regarding our Site or these terms and conditions. If you have any questions or queries, or if you have any suggestions or problems, please contact us.